Shreyas Doshi on Successful Teams, Product and Careers

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Key Takeaways

  • Product Success Beyond Shipping: Success isn’t just about shipping a product; it’s about understanding customer needs, market dynamics, and creating differentiated solutions.
  • Avoid Misguided Content: Much of the product management content online is misleading. Focus on applying insights contextually rather than copying success stories.
  • Courage and Creativity: Innovation requires courage and high levels of creativity. Most product failures stem from a lack of boldness and creativity.
  • LNO System for Prioritization: Use the LNO (Leverage, Neutral, Overhead) system to prioritize tasks, focusing on high-leverage activities that drive 10x-100x returns.
  • AI’s Impact on Product Management: AI will disrupt product management, requiring PMs to adapt by automating tasks, expanding skill sets, and preparing for smaller, more versatile teams.
  • Career Management as a Product: Treat your career as your most important product, applying rigor and strategic thinking to career decisions.

Detailed Summary

Introduction

  • Guest: Shreyas Doshi, a seasoned product leader with experience at Stripe, Google, and Twitter.
  • Focus: Why well-funded companies still launch failed products, and how product managers can succeed in their careers.

Why Products Fail

  • Misguided Focus: Teams often focus too much on shipping products rather than understanding customer needs and market dynamics.
  • Copying Success Stories: Many PMs copy strategies from successful companies without contextualizing them, leading to failure.
  • Perception Over Success: In large companies, the goal is often to create a perception of progress rather than actual success, leading to watered-down, safe products.

Key Insights for Success

  1. Courage and Creativity:
  • Innovation requires courage and high levels of creativity. Most product failures stem from a lack of boldness and creativity.
  • PMs should focus on resolving ambiguities in the explore stage rather than chasing quantitative metrics.
  1. LNO System:
  • Leverage Tasks: High-impact tasks that yield 10x-100x returns (e.g., strategy development).
  • Neutral Tasks: Essential tasks that yield proportional returns (e.g., writing PRDs for non-core features).
  • Overhead Tasks: Low-impact tasks that should be minimized or automated (e.g., expense reports).
  1. AI’s Impact on Product Management:
  • AI will disrupt product management, automating tasks like data analysis and market research.
  • Teams will become smaller, and roles will blur, requiring PMs to expand their skill sets (e.g., design, coding).
  1. Career Management:
  • Treat your career as your most important product, applying rigor and strategic thinking to career decisions.
  • Focus on building competence and becoming a top 10% PM to unlock high compensation and opportunities.

Conversational Insights

  1. “Shipping the product is a small portion of what it takes to be successful.”
  2. “Innovation is not about a dearth of ideas; it’s about a lack of courage.”
  3. “Most companies confuse creating a perception of progress with actual success.”
  4. “The LNO system helps you focus on high-leverage tasks that drive 10x-100x returns.”
  5. “AI will disrupt product management, requiring PMs to adapt by automating tasks and expanding skill sets.”
  6. “Treat your career as your most important product, applying rigor and strategic thinking to career decisions.”
  7. “Most product failures stem from a lack of boldness and creativity.”
  8. “The goal of the explore stage is to resolve ambiguities, not chase quantitative metrics.”
  9. “Teams will become smaller, and roles will blur, requiring PMs to expand their skill sets.”
  10. “Focus on building competence and becoming a top 10% PM to unlock high compensation and opportunities.”

Software Tools

  • Google Docs: For collaborative document creation and strategy planning.
  • SQL: For data analysis and querying.
  • AI Tools: For automating tasks like data analysis, market research, and document drafting.

People Mentioned

Speakers

  • Shreyas Doshi: The guest, a seasoned product leader with experience at Stripe, Google, and Twitter.
  • Chris: The host of the CPO Mastery podcast.

Other Individuals

  • Elizabeth Grace Saunders: Author of the Ino technique, which inspired Shreyas’ LNO system.
  • Bob: A hypothetical PM who overly focuses on OKRs, used as an example in the discussion.

Companies Mentioned

  • Stripe: Shreyas’ former employer, known for its innovative product culture.
  • Google: Shreyas’ former employer, known for its data-driven product management.
  • Twitter: Shreyas’ former employer, known for its fast-paced product development.
  • Meta: Mentioned as an example of a company with mature products in the extract stage.
  • Uber: Mentioned as an example of a company in the expand stage of product development.