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1. Introduction
- Objective: Demonstrate how to answer a complex strategy question in a Google PM interview.
- Question: You are the CEO of a startup that invented a teleportation machine. Define the target market, business model, and use cases.
2. Clarifying Questions
- Key Action: Ask clarifying questions to understand the scope and constraints.
- Question 1: Is a second machine needed at the destination?
- Answer: No, the machine is one-way.
- Question 2: Can the machine transport to any height or depth?
- Answer: Yes, any height or depth.
- Question 3: What is the size of the machine?
- Answer: Size of a phone booth.
- Question 4: Can it transport both people and objects?
- Answer: Yes, anything can be transported.
- Question 5: How often does the machine need maintenance?
- Answer: It doesn’t break if used at least once a year.
- Question 6: Can the technology be patented?
- Answer: Yes, full patent protection is granted.
- Question 7: Can the machine be hacked?
- Answer: No, it uses DNA-based biometric security.
- Question 8: Is there a limit to how many machines can be produced?
- Answer: Yes, 10 machines per year.
3. Brainstorming Use Cases
- Key Insight: Focus on use cases where the value of teleportation exceeds $100,000 per use.
- Benefits of Teleportation:
- Speed and Convenience: Faster than any existing transportation method.
- Security: Highly secure, reducing risks of theft or hijacking.
- Use Case Buckets:
- Personal Use:
- Target Users: Billionaires, CEOs, heads of state.
- Example: Jeff Bezos using it for transatlantic trips.
- Challenge: One-way teleportation requires machines at both ends, increasing costs.
- Business Use:
- Target Users: Fortune 50/100 companies for CEO transportation.
- Example: CEOs using it for time-sensitive meetings.
- Value Proposition: Saves time and ensures security.
- Industrial Use:
- Target Users: Industries transporting high-value, small, or dense goods.
- Examples:
- Fed: Transporting dollar bills to banks.
- De Beers: Transporting diamonds and gems.
- Tech Companies: Transporting silicon chips.
- Value Proposition: Reduces risk of theft and speeds up delivery.
- Mining:
- Target Users: Mining companies transporting rare minerals.
- Example: Teleporting gold bars from mines to distributors.
- Remote Areas:
- Target Users: Remote villages needing supplies.
- Challenge: Low density of goods makes it less cost-effective.
4. Business Model
- Options:
- Upfront Purchase: Sell the machine for $10M with no recurring revenue.
- Issue: Limits revenue potential.
- Subscription Model: Charge a flat fee for unlimited use.
- Issue: Usage varies widely (e.g., CEOs vs. industrial users).
- Pay-Per-Use: Charge per teleportation trip.
- Advantage: Aligns with varying usage levels.
- Decision: Pay-Per-Use Model.
- Pricing:
- Cost to Build: $10M per machine.
- Cost to Use: $100K per trip.
- Price to Charge: $300K per trip (50% margin).
- Minimum Usage Requirement: 50 trips/year to discourage low-usage buyers (e.g., billionaires).
5. Go-to-Market Strategy
- Year 1:
- Demo Units: Keep 2 machines for demonstrations (e.g., New York and Shanghai).
- Sales: Sell 8 machines at $10M each.
- Revenue:
- Upfront: $80M.
- Usage: 200 trips/year × $300K = $60M per machine × 8 machines = $480M.
- Total Year 1 Revenue: $560M.
- Future Years:
- Increase Price: Sell machines for $20M and charge $400K-$500K per trip.
- Revenue Growth: Potential to reach $1B/year.
6. Additional Revenue Streams
- Insurance: Sell insurance for machine damage (e.g., earthquakes).
- Consulting Services: Help customers set up and secure machines.
- Prefab Buildings: Sell secure buildings for machine installation.
7. Critique and Improvements
- Underpricing: Initially priced too low; could charge $500K-$1M per trip.
- Heads of State: Could charge $1M-$2M per trip for high-security needs.
- Macro View: Teleportation could unlock innovations in nanotechnology, space travel, and quantum computing.
8. Conclusion
- Key Takeaway: Neil demonstrated a structured approach, blending brainstorming, pricing, and business strategy.
- Call to Action: For more interview prep, check out Product Alliance’s flagship Google PM course.