January, 2013

All the posts published.

Problem . What is a product strategy planning template ? . Action . Such a template gives an overview picture of the next few years of a product’s direction Images below give a basic template, but one can use an adapt it to their needs / industry / environment.   Outcome . An understanding of the broad product-strategy template in terms of where business is heading with the product in …

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Problem . What is a customer experience management table ? . Action . This is a tool to create, manage and improve customer experiences that can be of a wide variety in nature in a given market. For example: Experience with product Experience with service Experience with advertising and promotions and responses evoked Experience with price, distribution channels, packaging, product quality etc Experience with anything tangible and intangible that a …

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| 2013 January